To date, we have taken every possible precaution to ensure the safety of our team and our customers, in accordance with the government’s guidelines. We want to assure our customers that no stone has been left unturned and we want you to feel happy and confident during your visit.
A risk assessment has been carried out and the following measures have been implemented by the team:
We will continue to actively encourage social distancing where practical and possible.
Temperatures of all team members will be monitored.
We have introduced additional cleaning procedures and taken all reasonable steps to ensure distance in the workplace, where possible.
We have reduced the number of tables and increased the distance between the remaining tables. The team has been briefed on the current guidelines and full table service will be provided to our guests.
We will offer hand sanitiser to both our staff and our guests and encourage customers to hold their glass by the top, with our staff holding them by the bottom.
We have and will continue to review, react and implement guidelines from the government on an ongoing basis.
For your safety, some services or amenities such as additional paper products, shampoo, extra pillows and throws have been removed – if you require these items, please request them from our house keeping team. Our daily housekeeping service of your room during your stay has been suspended.
We kindly request that you cancel your stay if you are symptomatic of COVID-19.
We request that, if you develop symptoms of COVID-19 during your stay, you inform us immediately and return home by private vehicle if you are able to so safely.
We look forward to seeing you soon.
Love, Team TRG